Coronavirus (COVID-19)

Read the NHS pages on coronavirus for health information and advice. See the government response to coronavirus on GOV.UK.

Last Updated: 26th March 2020

UK Covid Alert Level
Level 4 90%

Following the latest advice from the UK Government on social distancing and avoiding non essential travel, all in-person lessons are suspended until further notice.

Read the NHS pages on coronavirus for health information and advice. See the government response to coronavirus on GOV.UK.

Last Updated: 11th May 2020

Notice

UK Government moved from the containment phase to the delay phase in response to the COVID-19 outbreak and imposed strict measures on 23rd March 2020. By reducing close contact between people – ‘social distancing’ – and stopping all non-essential activities, the aim is to slow down community transmission, protect the NHS and save lives. The PM introduced a new Covid Alert System, which identifies the risk of Covid 19 using scientific data. 

In response, I developed a set of responses depending on the Covid Alert Level, which are specified below.

To support social distancing and help students at the times of uncertainties, I am providing a £10 discount for online lessons and standardising lesson rates for all my students as specified here.

Understanding the aspirations of my students, regardless of how COVID-19 develops in the weeks to come, I would continue to support the needs of my students. If you have concerns about tutoring lessons, get help here.

Best wishes,

Jade

My response to Covid Alert Levels

LEVEL 1 - PREPARE

  • Clean teaching materials and tablet screens before and after lessons.
  • Wash hands thoroughly with soap and water before and after lessons.

LEVEL 2 - REDUCE

  • Introduce discounts for online lessons to reduce lessons in person.
  • Avoid all public transportation and crowded areas. All travel would be by walking, cycling, car-share or private hire.
  • Provide free cancellations when requested 4 hours prior to lesson start time, should tutees be uncomfortable having a lesson.

LEVEL 3 - RESTRICT

  • Cancel in-person lessons involving peak hour travel, 3pm - 7pm, therefore, rescheduling lessons to a later start at 7pm. 
  • Provide, when requested, Personal Protection Equipment, e.g. face masks.
  • Maintain a safe distance between me and my students during lessons.

LEVEL 4 & 5 - ELIMINATE

  • Deliver all lessons remotely in online classrooms.
  • Provide full refund of all unused hours from block bookings.

Satisfaction Guaranteed.

100% satisfaction. If you are not completely satisfied with your first lesson, you may request a full refund. Lessons would be at the highest standards you would expect.

jade.academy

© Jade Low 2014-2020

T&Cs

Special discount for online lessons due to Coronavirus (COVID-19)

£10 would be deducted from the total lesson fees when booked through jadelow.co.uk/lessons/ referencing this webpage.This promotion is effective when COVID-19 response level is at Level 2 to Level 4. Valid for online lessons in one of the following subjects,

  • KS3 Mathematics
  • ISEB Mathematics
  • GCSE/IGCSE/O-level Mathematics
  • GCSE/IGCSE/O-level Further Mathematics
  • GCSE/IGCSE/O-level Statistics
  • FSMQ Advanced Additional Mathematics
  • A-level/AS/Pre-U/IAL Mathematics
  • A-level/AS/Pre-U/IAL Mechanics
  • A-level/AS/Pre-U/IAL Statistics
  • AP Calculus AB
  • AP Statistics
  • IB SL/HL Mathematics AA
  • IB SL/HL Mathematics AI 
  • SAT Mathematics Level 1
  • SAT Mathematics Level 2

Each lesson has minimum length of 2 hours. Not valid on discounted or negotiated rates. Cannot be combined with another offer unless agreed otherwise. Not valid through tutoring agents or using payment types not specified in jadelow.co.uk/uk-payments

Jade Low reserves the right to withdraw and amend this discount at any time.

Special offer for the first lesson. New clients only.

£10 one-hour trial lesson are offered to new clients when booked through  jadelow.co.uk/lessons/ referencing this webpage or using the offering code WELCOME10.

Lesson could be held online, in-person at your home address or at a local library, for any offered subject of your choice excluding ^subjects, namely,

  • A-level/AS Further Maths
  • IB Further Maths
  • Pre-U Further Maths
  • AP Calculus BC

For your best experience, one-hour trial lesson is limited to one topic from any offered subject of your choice. Future lessons have a minimum length of 2 hours each. Should you prefer having a trial lesson longer than 1 hour, additional hours are charged at the standard rates.

In-person trial lesson attracts additional surcharge to cover my travel expenses and time. The charge is £1 per half-mile.

This offer cannot be combined with another offer unless agreed otherwise. Not valid through tutoring agents or any payment types not specified in jadelow.co.uk/payments.

Jade Low reserves the right to withdraw and amend this discount at any time.

Travel radius for guidance only

Lessons would be charged using the rates stated on jadelow.co.uk/rates, depending on travel distance and time. The three standard bands are,

Band A (advertised as 2.5mi/4km): Online lessons and in-person lesson held at addresses within 3.0 miles driving distance and 30 minutes driving time, using the fastest driving route provided by Google Maps.

Band B (advertised as 5mi/8km):: In-person lesson held at addresses within 6.0 miles driving distance and 45 minutes driving time, using the fastest driving route provided by Google Maps. 

Band C (advertised as 10mi/16km): In-person lesson held at addresses within 12.0 miles driving distance and 60 minutes driving time, using the fastest driving route provided by Google Maps.

Travel distance and time is measured from Bina Gardens, London SW5 0LA, UK. 

Band D (advertised as 20mi/32km): In-person lesson held at addresses within 24.0 miles driving distance and 90 minutes driving time, using the fastest driving route provided by Google Maps.

Travel distance and time is measured from Bina Gardens, London SW5 0LA, UK. 

Additional Charges:

Travel to address in or through Congestion Charging Zones during congestion charging times attract an additional surcharge of £11.50 per lesson to cover congestion charging.

Travel to address exceptionally far or time consuming attracts additional fees to cover travel cost expenses and time. Travel distance exceeding 24 miles attracts a charge of 50p per mile/minute additional to Band D hourly rates. Travel time exceeding 60 minutes (each way), attracts a charge of £10 per lesson. The maximum travel distance and time is 60 miles and 2 hours respectively.

 
Rates would be agreed and negotiated prior to scheduling any lessons using predicted route distance and time, but are fixed and independent of actual travel route and time.

Year 8 to Year 11 refers to tuition for subjects of curriculums commonly at that level, not necessarily referring to the year group of the student.

Tuition for subjects not mentioned below is charged at rates for ‘Year 12 and beyond’.

Key Stage 3:

  • ISEB Mathematics Common Entrance Exam
  • KS3 Mathematics
  • KS3 Science

Key Stage 4 (GCSE or equivalent):

  • Chemistry
  • Mathematics
  • Further & Additional Mathematics
  • Physics
  • Statistics
Key Stage 4 (Cambridge International GCSE):
  • Economics
  • Geography

Lesson rates stated on jadelow.co.uk/rates may or may not apply to in-person lessons shorter than 2 hours, unless agreed otherwise. Shorter lessons are available from 45 minutes for the following rates,

Very Short (45 minutes): 50% additional to the stated hourly rate. 

Short (60, 75, 90 minutes): 33% additional to the stated hourly rate.

Payment should be made as soon as possible after the lesson, within 5 working days to Jade Low.

Full payment options are available at jadelow.co.uk/uk-payments

Coronavirus (COVID-19)

Following the latest advice from the UK Government on social distancing and avoiding non essential travel, all in-person lessons would be suspended until further notice.

Read the NHS pages on coronavirus for health information and advice. See the government response to coronavirus on GOV.UK.

Stay Alert:

  • Stay at home as much as possible
  • Work from home if you can
  • Limit contact with other people
  • Keep your distance if you go out (2 metres apart where possible)
  • Wash your hands regularly

Self-isolate if you or anyone in your household has symptoms.

Anyone can spread the virus.

Full guidance on staying at home and away from others.

Last Updated: 11th May 2020

UK Covid Alert Level
Level 4 90%

To encourage remote lessons, I am providing £10 discount for online lessons.

To reduce contact between myself and others, I would avoid peak-hours travel from Monday 16th March. Lessons starting between 3 to 7 pm would move to later start time at 7pm. Weekend lessons continue as normal.

By travelling via car-share, private hire or cycling, I am reducing the contact between myself and others. This leads to an increase in travel cost, however, I strive to keep my lessons rates the same for my students.

In-person lesson rates would be changed to completely distance-based and standardised across the board for all my students as specified here. This represent no increase in rates for 80% of my students.

Understanding the aspirations of my students, regardless of how COVID-19 develops in the weeks to come, I would continue to be available to support the needs of my students.